Skip to content
sz55 App / Slots
ACCOUNT TERMS

sz55 Terms Conditions — What You Agree To

These terms set out the rules that apply when you use sz55 — from opening your account and placing sports bets to moving funds through bKash, Nagad or Rocket. Access and eligibility depend on your local law and the region you are in, so read through these terms before you start.

  • Account Eligibility
  • Wallet & Transactions
  • bKash, Nagad, Rocket
  • Fair Use Rules
POLICY POSTURE

How These Terms Govern Your sz55 Account

By opening an account on sz55 and using any part of the platform — sports markets, casino categories, or wallet transactions — you accept these terms in full. They apply each time you log in, deposit through bKash or Nagad, or place a bet on a cricket match or any other market we carry. We may update these terms when the platform changes or when regulatory requirements shift. When that happens, we will post the revised version on this page with a clear notice. Continuing to use your account after an update means you accept the revised terms. If you do not agree to a change, you should stop using the account and contact support to close it. Eligibility is not universal. Whether you can hold an active sz55 account and whether specific features are available to you depends on local law in your jurisdiction and on the eligible regions we operate in at any given time. We do not make a blanket legal-clearance claim for every country or city. You are responsible for checking that your use of sz55 complies with the laws that apply where you are. Your wallet activity — including Rocket transfers and Upay movements — sits inside this same framework.

  • bKash

  • Nagad

  • Rocket

  • Upay

  • Bank Transfer

WHAT IS COVERED

Where These Terms Apply and What They Include

These terms cover every interaction you have with sz55 through your registered account. The scope is not limited to one part of the platform — it runs across sports betting, casino categories and your wallet. Understanding what falls inside and outside these terms helps you know your rights and our obligations.

  • Account Access

    All activity tied to your registered sz55 account — login sessions, password changes, identity verification and any suspension or closure — falls inside this policy. Actions taken on a shared or unauthorised device are still bound by your account terms.

  • Wallet Transactions

    Deposits and withdrawals processed through bKash, Nagad, Rocket or Upay are governed by these terms alongside the payment provider's own rules. We handle the account-side record; the payment rail handles its own transfer conditions.

  • Site Content

    Game content from studios available in the sz55 lobby, sports odds displayed before a market closes, and promotional notices published in your account area are all covered. We can update or withdraw content at any time without prior notice.

  • Third-Party Services

    External payment providers, game studios and any linked sites operate under their own separate terms. sz55 is not responsible for a third party's terms, privacy practices or service availability. Follow the link from your account only after reading the relevant provider's own policy.

YOUR ACCOUNT RIGHTS

Actions You Can Take Under These Terms

These terms are not one-sided. You have concrete steps available to you at any point. Your account dashboard shows a full transaction history — every bKash deposit, Nagad transfer or Rocket withdrawal is logged with a date and status you can check directly from the signed-in area. If a record looks wrong, you can raise a correction request through the support channel, and we will review the account-side data against the payment provider's record. You can update personal details — your registered mobile number, contact email or preferred language setting — from the account settings page. Changes that affect identity verification may require you to submit supporting documents before they take effect. That process is described in the account settings section, not invented here. If you want to close your account, contact support directly; closure requests are handled through the same channel as general queries. We do not auto-close accounts, and we keep transaction records for the period required under applicable rules.

  • Review Transaction Records

    Open the transaction history section in your signed-in account to see every deposit and withdrawal, including bKash and Nagad entries, with date stamps and status labels as recorded on our system.

  • Correct Account Details

    Go to account settings to update your mobile number or email. Identity-linked changes require document verification before they are applied; the on-screen instructions show you what to upload.

  • Raise a Query or Dispute

    If a transaction record does not match what your bKash or Rocket app shows, contact support with the reference number. We will cross-check against the payment provider's record and respond through the same channel you used.

  • Request Account Closure

    Send a closure request to the support team. We confirm receipt and process the closure after reviewing any pending balance. Post-closure, your transaction history is retained as required by applicable rules.

CONTACT ROUTES

How to Reach Us About These Terms

If any part of these terms raises a question — about your account status, a wallet transaction, or how a rule applies to your situation — use one of the contact routes below. We respond through the same channel you used to reach us. Do not share your account password or full payment credentials through any support channel.

  • Live Chat

    Open the chat widget from any page inside your signed-in account. Describe your query with your account reference and the relevant transaction ID if it is a wallet issue.

  • Email Support

    Send your terms or account query to the support email address listed on the contact page. Include your registered mobile number and the section of these terms you are asking about.

  • Help Centre

    The help section inside your account area covers common terms questions — including how wallet verification works for bKash and Nagad — with step-by-step guidance drawn directly from this policy.

POLICY HANDLING

How We Manage Your Data and Account Security

Your account data and transaction records are held in line with the commitments set out in our privacy policy, which runs alongside these terms. We do not sell your personal information. Cookie use on sz55 is explained in a separate cookie notice accessible from the footer of every page.

  • Data Retention

    We keep account records — including wallet transaction logs for bKash, Nagad and Rocket — for the period required under applicable rules. You can ask what data we hold about you by contacting support with your account reference.

  • Account Security

    Your account is protected by the login credentials you set. We will never ask for your password through chat or email. If you think your account has been accessed without your permission, contact support immediately and change your password from the settings page.

  • Cookie Notice

    Cookies on sz55 support account sessions, preference saving and site analytics. The full cookie notice in the site footer describes what each category does and how to adjust your browser settings to limit them.

  • Policy Change Requests

    If you want to request a correction to data we hold, or ask how a specific clause applies to your account, email support with the relevant details. We will confirm receipt and handle the request under the steps described in the rights section above.

TERMS FAQ

Questions About These Terms, Answered

Real questions about these terms — how they apply, what they require and what you can do if something is unclear.

Do these terms apply to my bKash and Nagad deposits?

Yes. Every wallet transaction processed through your sz55 account — including bKash, Nagad and Rocket deposits and withdrawals — is subject to these terms. The payment provider also applies its own separate conditions to the transfer on its side.

Can sz55 change these terms without telling me?

We post any update to these terms on this page with a notice. Using your account after a revision is posted means you accept the updated version. If you disagree with a change, stop using the account and contact support to discuss closure.

What happens to my account if I am in a region where access is restricted?

Eligibility depends on local law and the regions sz55 operates in at the time you access the site. If your region is outside eligible coverage, account features may be limited or unavailable. Check local regulations before opening or continuing to use an account.

How do I dispute a transaction that looks wrong in my account history?

Go to your transaction history in the signed-in account area, note the reference number for the entry in question, then contact support via live chat or email with that reference. We compare our record against the payment provider's data and respond through the channel you used.

Are there separate terms for the casino and sports sections?

These terms cover your entire account, including both sports markets and casino categories. Some promotional notices in the account area may carry additional conditions — those are shown alongside the relevant notice and form part of these terms when you opt in.

How long does sz55 keep my account and transaction data?

We retain account records and wallet transaction logs — including bKash and Rocket entries — for the period required under applicable rules. Contact support with your account reference if you want to know what specific data we hold about you.