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sz55 is straightforward about the data we collect when you open an account, make a deposit through bKash, Nagad or Rocket, or contact support — this page explains exactly what we hold, why we hold it, and what you can do about it. Access to sz55 and the rights described here depend on your local law and eligible regions.
When you register with sz55, we collect the details you enter — name, contact information, and account credentials. When you fund your account using bKash, Nagad or Rocket, the transaction reference and wallet identifier associated with that deposit are logged against your account record. We do not store full wallet PINs or payment credentials beyond what the payment channel itself passes to our system. We also collect device and browser session data — IP address, device type, session timestamps — for security monitoring and to detect irregular account activity. This data is not sold or passed to advertising networks. Where we share data with third-party service providers, those providers are engaged solely to operate account infrastructure, process payments or deliver platform functionality; they are not permitted to use your data for their own marketing. Cookies and similar tracking tools are used to keep your session active and to understand how the site is used in aggregate. You can manage cookie preferences through your browser settings. We retain account records for the period required by applicable rules and for as long as your account remains active. Once you close your account, we follow a defined retention schedule before deletion. The scope of your rights under this policy depends on your local law and the region from which you access sz55.
Deposit references from bKash are logged to your account wallet history. We hold only the reference number and amount; we do not store your bKash PIN or full mobile number beyond what the channel passes.
Nagad and Rocket payment references follow the same handling as bKash. Transaction IDs are visible in your account history so you can cross-check them against your own wallet statement.
IP addresses, device type and session timestamps are recorded for account security. This data is reviewed when suspicious activity is flagged and is not shared with advertising partners.
We keep your account data while your account is active and for a further period required under applicable rules. Closed accounts move to a defined deletion schedule. Contact support if you need clarification on timing.
This privacy policy covers data sz55 collects and processes directly through your account, the website and the payment channels we configure. It does not extend to third-party services you reach through links on our site, or to the data practices of payment providers like bKash, Nagad and Rocket, which operate under their own policies. Understanding what falls inside and outside this policy helps you know where to direct questions about your data.
Login credentials, email address, contact details and account activity logs fall fully inside this policy. We control this data and it is covered by all the rights described here.
Transaction references from bKash, Nagad and Rocket are within scope. However, the data your payment provider holds on their side is governed by their own privacy terms, not ours.
Cookies, session tracking and aggregate usage analytics collected on sz55 are covered here. You can adjust cookie behaviour in your browser; this will not affect your ability to log in.
External sites, linked services and payment-provider apps are outside this policy's scope. If you follow a link away from sz55, the destination site's own policy applies from that point.
Your account gives you direct access to the most common data actions without needing to contact us first. Log in and open the account settings page to review the personal details we hold — name, registered contact and linked wallet references. If something is incorrect, you can update it directly from the settings fields shown there; for changes that cannot be made through settings, raise a request through our support channel and we will process it. You can also request a record of what data we hold on your account by contacting support with your account email. Deletion requests follow a review step to confirm your identity before we proceed, and actual deletion timing depends on any retention period required under applicable rules. None of these actions affect the transaction references already recorded in your payment history, which we are required to retain for their defined period. If you have a question about your rights that is specific to your location, note that the scope of data rights varies by jurisdiction — what applies to you depends on your local law and the region you access sz55 from.
Open account settings after logging in to see the personal data fields we hold. Transaction references from bKash, Nagad and Rocket deposits are listed in your account wallet history.
Update your name, contact information and registered email directly in account settings. For fields that are locked, submit a correction request through our support route with your account email.
Contact support and ask for a summary of the data we hold against your account. We will respond through the same channel; response timing depends on verification steps.
Send a deletion request via support. We verify your identity first, then process the request subject to any retention period required under applicable rules for your region.
If you have a question about this privacy policy, a data request, or a concern about how your information is handled, the routes below are the ones we monitor. Use the channel that suits your situation — written requests for data summaries or deletion work best through email or the on-site form so there is a clear record. For quicker clarifications, live chat is the faster route. We do not publish operating hours we cannot commit to; the response time you see will depend on queue volume at the time you contact us.
Open the live chat widget on the sz55 site while logged in. Use this for quick clarifications about what data we hold or how a specific policy point applies to your account.
Send your data request or policy question to our support email address, which is published in the site's contact section. Include your registered account email so we can locate your record.
The contact form in the help section lets you submit a written request without leaving the site. Select the privacy or account category so it reaches the right team without delay.
The steps below describe how sz55 approaches data security and policy maintenance. We apply access controls to your account records so that only authorised system processes and verified support staff can view them. Payment data from bKash, Nagad and Rocket transactions is stored in a format that preserves the reference and amount without exposing full wallet credentials. If this policy changes in a material way, we will post an update on this page with a revised date at the top so you can see what changed and when.
Your account record is protected by login authentication. Support staff can view account data only through verified internal tools; access is logged and reviewed. If you suspect unauthorised activity, contact support immediately.
Cookies on sz55 keep your session active and record aggregate usage patterns. Functional cookies are required for the site to work. Analytical cookies can be switched off in your browser without affecting your login.
We keep account data for as long as your account is active and for the period required under applicable rules after closure. When that period ends, records move to a deletion process. Contact support to ask where your account stands in this schedule.
When we update this policy, the revised version is published here with a date at the top. Continued use of your account after a policy change means you have had the opportunity to read the updated terms. Check this page if you want to see the current version.
These are the questions we hear most often about how sz55 handles account data, what rights you have and how to get in touch. If your question is not covered here, contact support directly.
We collect the details you enter during registration — name, contact information and account credentials. Once you deposit via bKash, Nagad or Rocket, the transaction reference and wallet identifier for that deposit are also recorded against your account.
We share data only with service providers needed to run the platform — payment processors, account infrastructure operators. These providers cannot use your data for their own purposes. We do not sell account data or pass it to advertising networks.
Log in and open account settings to review the personal details and wallet history we hold. For a fuller summary, contact support with your registered email and ask for a data record. We will verify your identity before sending it.
You can update most personal details directly in account settings. For locked fields or full deletion, contact support. Deletion requests go through an identity check first, and actual removal timing depends on any retention period required under applicable rules.
We record the transaction reference and amount from bKash, Nagad and Rocket deposits. We do not store your wallet PIN or full mobile credentials. Your payment provider holds their own record under their own privacy terms, separate from ours.
After you close your account, we retain records for the period required under applicable rules, then move them to a deletion schedule. Contact support to ask where your closed account stands. Access to sz55 and these rights depends on your local law and eligible regions.