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This page sets out the legal framework that governs your use of sz55. Access and eligibility depend on your local law and the region in which you are located — read these terms carefully before using any part of the account or wallet.
sz55 operates under a framework where your access to the platform, including the sports betting markets, live casino tables and account wallet, is conditional on the laws that apply in your location. We do not make blanket eligibility promises. If local law in Bangladesh restricts or prohibits online wagering services, that restriction applies to you regardless of technical access. When you open an account and connect a payment method — whether that is bKash, Nagad or Rocket — you are confirming that your use of those services in this context is lawful where you are. We rely on that confirmation as part of our policy posture. Transactions processed through bKash, Nagad or Rocket are subject to both the terms of those payment services and the rules set out in your sz55 account agreement. Policy terms can change. When they do, we update this page and the version date shown at the bottom of the document. Continued use of the account after a material change constitutes acceptance of the revised terms. If you disagree with a change, the correct step is to stop using the account and contact our support route to request closure. We keep a record of accepted policy versions against your account for reference.
Payments made via bKash are subject to both bKash service terms and the sz55 account agreement governing transactions.
Nagad transfers fall under the same dual-framework: Nagad's own service rules apply alongside the account transaction policy.
Rocket wallet use is confirmed at account level. Local eligibility and Rocket's own terms apply to every transfer made through that route.
Not every interaction on sz55 falls under the same policy layer. Understanding the scope helps you know which rules apply to which part of your experience — and where to direct any question you have.
Login, registration and account management are governed directly by sz55 policy. This includes identity verification steps, account suspension and closure requests. Eligibility to hold an account depends on your local law and the region in which you are based.
Deposits and withdrawals processed through bKash, Nagad or Rocket are covered by both sz55 transaction rules and the respective payment provider's own terms. We cannot override a payment provider's decision on a transfer once it leaves our system.
Game content, sports odds, market availability and promotional notices published on sz55 pages are covered by our content policy. Availability of specific markets or categories may vary by region and is subject to change without notice.
Links to external sites, payment processors or game studio environments outside the sz55 account flow are not covered by this policy. Those services operate under their own legal terms, and we do not accept responsibility for their content or conduct.
You have several practical actions available to you at any point while holding an sz55 account. These are not abstract entitlements — they are steps you can take directly through your account area or through our support route. You can review the transaction history attached to your account at any time by opening the account wallet section. Records of deposits made through bKash, Nagad or Rocket are listed there with dates and amounts. If a record appears incorrect, you can raise a correction request through the support channel, and we will review it against our system logs. If your personal account details need updating — for example a contact number or linked payment method — those changes are made inside the account settings area. Some changes may require identity confirmation before they take effect. You can also request a summary of the policy version you accepted at registration by contacting support directly.
Open the account wallet section to see a dated list of all deposits and withdrawals, including those made through bKash, Nagad or Rocket.
Update contact information or linked payment methods inside account settings. Identity confirmation may be required for certain changes before they are applied.
If something in this policy is unclear or you believe a record is wrong, contact our support route with your account reference and a description of the issue.
If you no longer wish to hold an account, submit a closure request through the support channel. Outstanding wallet balances are handled according to the withdrawal terms in your account agreement.
If you have a question about these legal terms, a dispute over a transaction record, or need to confirm the policy version attached to your account, use the contact routes listed below. We do not publish response time commitments here — check the support section of your account for current availability details.
Open the chat icon from any page while logged in to connect with the support team. Use this route for account-specific policy questions or transaction queries.
Send a detailed message through the email address shown in the Contact section of your account. Include your account reference and the specific policy point you are querying.
The Help section inside your account area contains published policy documents and common policy questions. Check there first before opening a support ticket.
The way we handle your information is part of the policy framework this page covers. Here are the four areas that matter most to your account.
Account data — including the payment methods you register, such as bKash or Nagad — is held in accordance with the data policy linked in your account agreement. We do not share personal account details with third parties outside of what that policy permits.
sz55 uses cookies to maintain your session, remember account preferences and measure how pages are used. You can review the cookie notice displayed on first visit or find it in the site footer at any time.
Access to your account is protected by the login credentials you set at registration. If you suspect unauthorised access, use the account security section to change your credentials and notify support immediately through the live chat or email route.
We retain account records, including transaction history for bKash, Nagad and Rocket payments, for the period required under the terms of our account agreement. You can request a record summary or ask about deletion through the support email route.
These are the questions we hear most often about the legal terms, policy scope and user rights on sz55. If your question is not here, the support routes listed above are the right place to take it.
Eligibility depends on the laws that apply in your location and your specific region. We do not make a blanket legal determination on your behalf. Review local law before opening or continuing to use an account, and contact support if you have a specific question about your situation.
The policy version attached to your account is logged at the time of registration. You can request a copy of that version by contacting support through the email route and providing your account reference. The current version is always published on this page.
Transaction records for bKash, Nagad and Rocket payments are held within your account wallet and retained as described in our data policy. We do not share those records with third parties outside the scope permitted in the account agreement. Contact support to request a summary.
Yes. Open the account settings area to update contact information or linked payment methods. Some changes require identity confirmation before they are saved. If you cannot make a change through settings directly, raise it with support via live chat or the email route.
Open the wallet section of your account to review the record in question, then contact support through live chat or email with your account reference and the transaction details. We review disputes against system logs and respond through the channel you used to contact us.
If a policy update is material, it is announced on this page with a revised version date. If you do not agree with the change, stop using the account and contact support to request closure. Outstanding wallet balances are handled according to the withdrawal terms in your account agreement.